About Us
Our company, our people, our resources - all working for you
Pacific Communications is a division of Hills Industries Ltd, a publicly listed company.
Operating for over 35 years in Australia, Pacific Communications has for many years been regarded as the most innovative and leading provider of CCTV solutions in our region.
Pacific Communication's specialised sales and engineering staff provide our customers with design solutions and product engineering support from simple applications up to the most complex of systems.
The products that we represent are from the best manufacturers in the world. We provide our customers with substantial choices of product to ensure we meet their specific requirements.
With projects like:
• Sydney Olympic Stadium
• QANTAS
• Australian Customs
• Queensland Rail
• National Australia Bank
• Commonwealth Bank
• St George Bank
• Bendigo Bank
• Westpac
• Leading Australian Correctional Facilities
Many of Australia's Casinos including:
• Crown Casino
• Jupiter's Casino
• Treasury Casino
• Adelaide Casino
Major City Surveillance Systems including:
• Melbourne
• Sydney
• Brisbane
Australia's greatest landmarks, among those being the Sydney Opera House, Parliament House, the MCG, Melbourne Park, and the Sydney Harbour Bridge are in good company being monitored by Pacific Communications equipment.
At Pacific Communications we also offer an extensive after sales support services to our valued customers. These include:
- Technical advice and support on the extensive range of products covering analogue, digital, and transmission systems.
- Behind every sale is the Product, Engineering and Service Team to provide after sales service to Branches and customers.
- Centralised National Service Department Workshop in Port Melbourne with local State Branch technical teams around Australia and NZ. Authorised Pelco International Service Centre (one of only 10 worldwide). Pelco is the global leader in security products and we support and warranty all products to the highest industry standard.
- Accredited Sony Service Centre for their security range of products.
- The team deals with market leading, cutting edge technologies.
- Locally and overseas trained Engineers and Technicans.
- 24/7 liaison with overseas manufacturers and suppliers to follow up on product issues and improvements.
- Replacement policy if we can't repair a warranty product.
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